34125 Us Highway 19 North - Unit 200, Palm Harbor, FL 34684
1 (800) 845-2484
1 (727) 230-8362

Customer Care Agent

Elite Insurance Partners in Palm Harbor, FL is seeking to hire a full-time Customer Care Agent / Customer Service Representative to help our current clients resolve their policy concerns and assist in identifying potential gaps in coverage. Whether you are newer to the insurance industry or a seasoned veteran looking for a company that truly values you, look no further!

This office position comes with a competitive wage of $15/hour plus bonuses for an earning potential of $40,000-$50,000+/year. We also offer generous benefits including health, life, long-term care, cancer, disability, dental, and vision insurance as well as a 401(k) plan with company match, paid time off (PTO), holiday pay, spiffs, and more! Are you sales savvy? Do you enjoy assisting and educating others? Are you goal-oriented and competitive? If so, apply today!

ELITE INSURANCE PARTNERS (EIP)

Based in Palm Harbor, FL and currently licensed in 45+ states, we are an insurance brokerage representing over 30 carriers and specializing in Medicare products. In fact, we rank in the top 5 of Medicare brokerages in the nation. We are currently ranked on Inc.’s list of 5,000 fastest-growing companies and were named one of the top places to work for 2019 by both the Tampa Bay Business Journal and Inc.

Our recipe for success is a combination of world-class year-round lead generation, company culture, and dedication to our employees that’s reflected in everything from on-going training and coaching to our top-notch compensation plan. Our culture is built around our values of reliability, integrity, transparency, and commitment. We want our team to enjoy working in this environment. We’re devoted to our clients, but our true devotion is to our team members.

A DAY IN THE LIFE OF A CUSTOMER CARE AGENT / CUSTOMER SERVICE REPRESENTATIVE

As a Customer Care Agent / Customer Service Representative, you arrive at the office each day ready to ensure customer satisfaction. Over the phone, you assist our clients by answering their questions and resolving their policy concerns. With your eye for detail, you also help identify potential gaps in their coverage and recommend ancillary policies to fill those gaps. As you make these sales, you build our customers’ trust in you to ensure that their needs are met which leads to more satisfied long-term customers.

You also reach out to our clients through outbound anniversary phone calls to make sure that they have the best rates. Your friendly demeanor comes through in all of your interactions and allows you to build a strong rapport with our clients. No matter what their need, question, or problem, our clients know that they can count on you. You love that you get to interact with people every day and enjoy keeping busy and making sales in our fast-paced office environment.

QUALIFICATIONS

  • Active Florida 2-15 insurance license
  • Experience working within a CRM
  • Live within 45 minutes of Palm Harbor, FL

Are you coachable and openminded? Do you share our values of reliability, integrity, transparency, and commitment? Can you multitask, prioritize, and manage your time effectively? Do you have excellent verbal and written communication skills? Are you a great listener? Do you enjoy talking on the phone and understand good phone etiquette? Are you service-oriented with great sales skills? If so, you may be perfect for this office position!

If you feel that you would be right for this Customer Care Agent / Customer Service Representative position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: Palm Harbor, FL 34684